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How to Reduce Your PING

May 2 2022 Feature

What is PING and what does it mean?

You’re probably used to doing Internet Speed Tests by now and know a good upload and download speed when you see it.

But what about PING?

PING is really interesting because it comes from sonar terminology from submarines. The sound that the submarine sends off in a sonar wave (think ping, ping, ping) to an object above is then measured in milliseconds to determine the distance from say land or another boat floating above.

This terminology was then adapted to the technology we use today over the Internet – PING is the measure of latency between you and your student when you teach online!

A lower PING number means you will have less latency which is exactly what you want when teaching online. An ideal PING number for teaching would be under 10ms.

So what happens if you’re teaching and notice there is more latency than normal? Your first step is to do a speed test at www.speedtest.net. This is the most accurate website to test internet speed. Your student should also do a speed test as well to determine who is compromised.

If you notice that the PING is high, here are some steps to solve that! Remember, that it’s not just about the teachers connection – the student needs to adjust on their end as well but it’s really simple to do and should last for future lessons so don’t fret!

  1. If the user has a basic internet package that only allows for one person to be on a video conferencing platform at a time, ask if anyone else is online and if they could disconnect for the duration of the lesson.
  2. Reboot & Reset your Router: Data can get cached on routers and they need to be rebooted every once in awhile. For me, this is about every 2-3 months. Just unplug the router for one minute and plug it back in.
  3. How old is the router? If it’s more than four years old, call your provider and they will give you a new one. Usually for free!
  4. Manage Storage & Data: check how overloaded your device is and follow the system prompts to clear out old data. If you’re unsure and it’s not an automatic thing for your device then Googling will usually give you a quick and easy answer. This goes for laptops, phones and tablets! Often, a quick solution is to turn the device off and on again.
  5. Turn off auto updates while teaching online. This will slow down performance.
  6. Close background programs and apps. This is especially important for video conferencing! If you use Zoom as well as Musicology, make sure the program is QUIT when you are running Musicology.
  7. Musicology is a simple solution to teaching music online with all collaborative features, low latency, full duplex audio without the need for extra accessories. We are here to support our fellow teachers and students as they navigate through the technological era that is moving so quickly right now! Please feel free to reach out anytime to support@musicology.ca and we will do our best to help you.


Musically yours;
Rebecca Featherstone

The Royal Conservatory of Music was so generous with its teachers by giving out free books to fuel the music economy. Musicology would like to offer a small token of appreciation in unity with this movement. Use code RCM22 at checkout for 50% off your first paid month after the 30-day FREE trial. Happy teaching!

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